![]() Considering the number of issues with computer pirating or internal misuse of customer information, I would never give my bank debit card # to anyone. When there is a problem they will offer a quick payment solution via customer's Debit card. Having encountered their uninformative billings and aggressive pursuit of payment ( I was subject to the USPS poor mail forwarding last fall and again this winter) this group puts out for you as well as other retail groups they service to include Citgo, Gap etc, I am cancelling your card with them. Having been a customer since before TJ's was spooned from Marshalls in Beverly MA., I am very disappointed of your choice in billing partner, Synchrony Bank. So, my advice to everyone stay away from TJ MAX, Marshals and other "CHEEP" retailer, if you do not what to find yourself fighting a criminal charge for decades and damaging your reputation. The cheap or free cheese is only in the mouse trap, which this retailer is, and shortcomings of management whose explanation for mishandling business is "CUSTOMERS DID IT!". Hence, the law is not is written on the constitution, but what current government and this retailer believe it is, and there is no light at the end of the tunnel. Everything was excepted by retailer, 6 months letter we were arrested and charged with criminal charges! 180 days letter charges are still pending and still did face our accusers in court! Courts dates are keep moving, employees rejecting our application for an employment based on the "pending criminal charges". ![]() I did not want to care cost of shipping for wrong goods, so we take it to the store. When we purchase online from this retailer in 2021 and multiple orders were not much to picture, I called customer service and was instructing to return it to the store or by mail. I obviously won't pay my tjmaxx credit card that this purchase was made on- and I'll suffer a drop in my credit rating?! Being pessimistic right now but I'm just so angry. I have to wait several more days since they are only available Mon-Fri for phone help.I drove way out of my way today for this return attempt, (with my family since we had plans- so they upset too) and now I have to wait a few more days for an aggravating phone conversation, then what? Return by mail at my own expense and a long trip to UPS? Nope. It's not the $, it was being judged and deemed a scammer by dozens of people- when I'm the victim and suffering here. I spend thousands a year at tj max, but now I'm so stressed and losing sleep. I suppose that was absolute "proof" of my criminality. I said yes, why?! He pointed out that the shoe box had a Marshalls code sticker attached. I realized later he thought I was a scammer too, he questioned if I shopped at Marshalls too. The manager was nice, but of course refused return- wouldn't even call customer service. I stupidly took them to the local store here in glens falls NY-where I was treated as a "scammer" by 3 sales associates and had many customers smirking and gawking. Yesterday the $170 aquatalia boots I bought on-line were delivered-however, a $24.99 pair of camo sneakers (in 3 sizes smaller, and super ugly) were in the package Instead. I've been a customer since the 80s, and began also buying on-line from them several years ago.
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